Chateau Lorane Privacy Statement

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Privacy Policy – last updated July 27, 2009

Chateau Lorane is committed to protecting and respecting the privacy of our customers as well as all visitors to our website.

For visitors, we've structured our web site so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.

For our customers and wine club members, when providing us personal information you can be assured that it will only be used for purposes of supporting our relationship.

Visitors to Our Web Site

What information is collected and how it may be used:

When you visit our web site, our web server collects basic user information including your Internet service provider’s domain, the time you accessed our web site, and the pages from our web site that you visited. This information provides us statistics on popular content and website visits, helping us improve our website to enhance the end user’s experience.

What information do we not collect?

Our web server does not collect your name, e-mail address, phone number, personal information or any other information on other pages you have accessed or visited on the Internet.

Wine Club Members

What information do we collect and how it may be used

When you sign up for our wine club, you provide us with both business contact and billing information. This information typically includes your name, address, phone number and email address.

While you are a member, we manage your contact information along with your purchases. In addition, we may store your email correspondence with us and any other information necessary to enable us to successfully maintain our relationship.

Chateau Lorane will not, except for reasons stated below, disclose to third parties the contents of any email or account information. We will only disclose client information:

When it is necessary to purchase services or products on the client’s behalf to carry out the stated service.
If it becomes necessary to provide information to a law enforcement agency and appears to pertain to the commission of a crime.

If you have questions regarding this information please call 541.942.8028 or send an email to us at info@ChateauLorane.com.